myHomeSmart
- Choose to protect your home up to 20 million baht*
- Premiums start at only 3 baht per day
- Theft, robbery, maximum protection 200,000 baht*
- Free! Home care service Fixit 1 time per year*
Insurance conditions
- We reserve the right to insure only for the insured place used as a residence and not used to engage in other businesses ,and that location must have a person living regularly.
- Insurance under this offer covers only concrete or half-timbered structure, and the location must not be in the area declared by the state as a monkey cheek area or a floodway.
- Buildings made of solid wood or located in an area subject to floods, as determined by the company, are not eligible for insurance coverage.
- The insured must disclose facts of the insured property. Concealing any information will cause the insurance policy to be invalid.
- If it is found that the insured property does not meet the insured conditions, the company will cancel the policy. This will be effective from the start date of policy and the company will return all premiums to the insured.
- Insurance under this offer is not insured against floods occurring during the first 7 days of the effective date of the policy. Furthermore, the house must not flood before the insurance policy becomes effective.
- Conditions and details of coverage are in accordance with the home insurance policy.
*Additional exclusions does not cover solar cell / panels.
Q&A
Frequently askedWhy do you need MyHomeSmart Tune Protect Thailand ?
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Highlight of my Home Smart product from Tune Protect Thailand
- Cover up to 20 Million Baht* and reimbursed up to 1,000 Baht per day
- Any theft of personal items from your residence, cover up to 200,000 Baht*
- Any theft or loss of cash from your residence, cover up to 100,000 Baht*
- Compensation of temporary accommodation up to 1,000 Baht per day*
- Free Home care service, FIXIT, (one free service per year)
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FIXIT Service
Home care services provided for Tune Protect Thailand customers with MyHomeSmart insurance.
The FIXIT Service provides the following emergency home repair services (air conditioner service not included):
1) Emergency electrical services
2) Locksmith services
3) Emergency insect and pest extermination services
4) Plumbing services
When a customer purchases a home insurance package with the sum insured of 1 million baht or more, they will receive the FIXIT Service for free.
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How to buy this insurance product
Purchasing through website channel
You can purchase My Home Smart through this site www.tuneprotect.co.th/th
How to receive your Policy
You can select the ways to receive the policy certificate after purchasing as follows.
1 . by email, customers will receive policy certificate within 5 minutes
2. by post, customers will receive policy certificate within 15 working days
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How to Claim
How to do claim in case of any damages to property
Once damages happened, insured needs to report cases to our company accordingly and submit all details within 30 days.
Compensation to insureds once any case of damage happens
Once any damages happened, the company will compensate as actual damage up to the coverage purchased. If we found that coverage purchased lower than the actual price of property by more than 80%, compensation will be averaged based on the actual value of property and the coverage limit.
We therefore suggest all customers to select a plan of insurance that is as close as possible to the actual value of their insurance property.
Cases which are not covered by the company
Company will not be liable from damages due to corruption or serious negligence or from any intentional action of insureds or exceptions as defined in the policy.
Areas and provinces which are not covered by the company
1. Flood risk areas are Ang Thong, Lopburi, Nakhon Sawan, Nonthaburi, Pathumthani, Phra Nakhon Sri Ayutthaya, Samut Prakan, and Sing buri.
2. 3 provinces of southern part are Yala, Pattani and Narathiwat
3. Dangerous districts following official announcement of Office of Insurance Commission are Samphamthawong, Pathumwan, Yannawa, Khlong Teoi, and Thonburi Districts.
*additional acceptance Solar cell panels will not be covered
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Aftersales service
Contact for further information and to make any changes to your policy
1. Tel: 1183 customer service
2. connect through Facebook Page: Tune Protect Thailand
3. LINE Official: @tuneprotect Thailand
4. email: [email protected]
FIXIT Service
Customers who hold a MyHome Smart policy from Tune Protect Thailand can use the FIXIT* service by following these steps:
Call Tel +662 180 5592
Inform policy number
Inform details services as needed
*FixIT is independently owned and operated by Europ Assistance
Tune Touch Application
For serving our customers easily with only your fingertips, Tune Touch provides convenient access to policy information, receiving notifications, online insurance purchasing, premium payment, and insurance coverage checking.
Download here for iOS Click and Android Click
